lll4's Privacy Policy

01. Information Collection

lll4 collects various types of personal information in order to provide you with our services. The type of information collected depends on how you use our services.

1.1 Registration and Account Information

When you create an account at lll4, we collect the following information:

• Full name and date of birth (for age verification — for users aged 21 and above only)
• Mobile number and email address
• National ID card or passport number (for identity verification)
• Bank or mobile banking account details (for bKash, Nagad, Rocket, or bank transfers)
• Password (stored in encrypted form)

1.2 Automatically Collected Information

When you browse our site, certain information is collected automatically:

• IP address and device type
• Browser type and language settings
• Pages you visit and session duration
• Cookie and local storage data
• Referral URL (the site you came from before visiting us)

1.3 Transaction Information

For payment processing, information related to deposit and withdrawal records, amounts, timestamps, and methods is collected. The minimum deposit and withdrawal limit is ৳500.

02. Purpose of Information Use

lll4 uses your information only for specific and legitimate purposes. We use your personal information for the following reasons:

• To verify your identity and manage your account
• To process financial transactions including deposits and withdrawals
• To provide bonuses, promotions, and VIP rewards
• To ensure platform security and prevent fraud
• To improve our services and personalize the user experience
• To comply with legal obligations and resolve disputes
• To resolve technical issues and provide customer support
• To ensure responsible gaming and prevent access by minors

We never sell your information to third parties or share it for marketing purposes without your consent.

03. Information Storage and Security

We use industry-standard technologies and processes to protect your information.

3.1 Encryption and Security Measures

• All data is transmitted through SSL (Secure Socket Layer) encryption
• Passwords are stored using bcrypt hashing
• Payment information is processed in accordance with PCI DSS standards
• Server access is protected by two-factor authentication
• Regular security audits and vulnerability assessments are conducted

3.2 Data Retention Period

Your personal information is retained for as long as your account remains active. Even after account closure, we may retain information required to meet legal obligations for a specified period. Financial transaction records are retained in accordance with applicable law.

3.3 Data Breach Response

In the event of a data breach, we will notify affected users and the relevant authorities as quickly as possible. Our security team monitors around the clock.

04. Information Sharing and Third Parties

lll4 may share your information with third parties in the following limited circumstances:

4.1 Service Provider Partners

We work with trusted third parties who provide us with payment processing (bKash, Nagad, Rocket, bank transfers), gaming technology, and technical infrastructure. These partners receive only the information necessary to provide their services and are bound by strict confidentiality agreements.

4.2 Legal Reasons

We may be required to disclose information to comply with court orders, requests from government regulatory bodies, or requirements under applicable law.

4.3 Financial Transaction Protection

Information may be shared with relevant agencies as needed to detect and prevent fraud, money laundering, or other illegal activities.

4.4 What We Never Do

• We do not sell your information to advertisers
• We do not share information for third-party marketing without your permission
• We do not collect more information than necessary

05. Cookie Policy

The lll4 website uses cookies and similar technologies. Cookies are small text files that your browser stores on your device.

5.1 Types of Cookies We Use

• Essential Cookies: Required for the basic functionality of the site (login sessions, security tokens)
• Functional Cookies: To remember your preferences (language, settings)
• Analytics Cookies: To understand site usage and improve our services
• Security Cookies: To detect fraud and keep users protected

You can control cookies by changing your browser settings. Please note that disabling essential cookies may affect certain site functionality.

06. Your Rights

As a user of our platform, you have the following rights:

6.1 Right to Access Information

You may request at any time to find out what information we hold about you. We will provide you with full details within 30 working days.

6.2 Right to Correct Information

If any of your stored information is incorrect, you can contact us to have it corrected. We will make the necessary changes as quickly as possible.

6.3 Right to Delete Information

In certain circumstances you may request that your personal information be deleted. However, due to legal obligations, some information must be retained by us for a specified period.

6.4 Data Portability

You may request a structured, machine-readable copy of your personal data.

6.5 Right to Opt Out of Marketing

You may request to opt out of promotional communications at any time. This can be done through your account settings or by contacting our support team.

07. Protection of Minors

lll4 strictly follows a 21+ age policy. We do not provide services to anyone under the age of 21 under any circumstances.

• Age verification is mandatory at registration
• Identity documents are verified in cases of suspicion
• If a minor's account is identified, it is closed immediately and deposited funds are returned
• We provide information about parental control tools to raise awareness among guardians

If you believe a minor is using our platform, please notify our support team immediately.

08. International Data Transfers

lll4's servers and data processing infrastructure may be located in various countries. When your information is transferred internationally, we ensure that:

• Adequate data protection measures are in place in the countries to which data is transferred
• All technology partners are bound by data processing agreements
• Industry-standard security protocols are followed for data transfers

09. Responsible Gaming and Data Protection

We believe that properly managing user information is important to ensuring responsible gaming. To that end:

• We may use your gaming history to identify problematic patterns
• Where necessary, we may suggest setting limits or taking a break
• We provide a self-exclusion facility upon your request
• Gaming-related information is never used against you for marketing purposes under any circumstances

For more details, see our Responsible Gaming page.

10. Policy Changes

lll4 reserves the right to amend this Privacy Policy as needed. For significant changes, we will notify you in the following ways:

• A clear notice will be published on the website
• A notification will be sent to your registered email address
• The "Last Updated" date at the top of the page will be changed

Your continued use of the platform after any changes will be considered acceptance of the new policy. We therefore recommend checking this page regularly.

11. Applicable Law and Jurisdiction

This Privacy Policy is governed in accordance with applicable international data protection standards. We are committed to protecting your privacy by following best international practices.

If you have any disagreement or complaint regarding any aspect of this Policy, please contact our customer service team. We will do our best to resolve your issue as quickly as possible.